We obviously hope that you and your little ones will be delighted with your den kits but at the same time we also understand that sometimes things aren’t quite the right size or shape.
If you need to return your PL-UG purchase for any reason we offer a NO-FUSS returns policy.
Simply return your order to us within 14 days, unused and in its original condition with all original packaging intact. When we receive it back we will then arrange either an exchange or refund (please note that we are unable to refund the post and packaging charge). It’s as easy as that!
RETURN YOUR ITEM TO:
PL-UG C/O Craven, Manse Lane, Knaresborough, North Yorkshire, HG5 8ET
We would always recommend that you return the item via registered mail as we are unable to help or assist if the item doesn’t make it back to us.
If you have any queries regarding your return either drop us message to email@example.com